Last Updated: (11.11.2025)
Welcome to desi.com.bd.
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information.
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1. Information We Collect
When you use our website, we may collect the following types of information:
1.1 Personal Information
• Name
• Phone Number
• Email Address
• Delivery Address
1.2 Technical Information
• Browser type
• Device model
• IP address
• Cookies data
• Website usage behavior and activity
1.3 Payment Information
If you make a purchase, payment information is processed securely through third-party payment service providers such as SSLCommerz, bKash, Nagad, Rocket, etc.
We do not store your full card or bank account details.
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2. How We Use Your Information
We use your information for the following purposes:
• To confirm and process your orders
• To ensure accurate delivery
• To communicate with you (SMS/Call/Email)
• To improve overall user experience
• To send promotional offers and updates (only with your permission)
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3. Data Protection
We take reasonable measures to protect your information, including:
• SSL encryption
• Secure server storage
• Restricted access for authorized personnel only
We strive to keep your personal data safe from unauthorized access or misuse.
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4. Information Sharing
We do not sell, rent, or share your personal information unnecessarily.
Your information may only be shared in the following cases:
• With courier/logistics partners for delivery purposes
• With government authorities, if legally required
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5. Cookies
We use cookies to improve your browsing experience.
You may disable cookies from your browser settings; however, some site features may not function properly if cookies are disabled.
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6. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy policies or content of those websites.
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7. Your Rights
You have the right to:
• View your stored information
• Update your information
• Request deletion of your information
To make a request, contact us at: support@bdesi.com.bd
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8. Changes to This Policy
We may update this Privacy Policy when necessary.
Any changes will be posted on this page.
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Contact Us
desi.com.bd Customer Support
Email: support@bdesi.com.bd
Phone: +8809611-808378
Address: 15/03/03, Rajonigondha Lane, Road No: 01, Kallyanpur – 1207